What happens if circumstances change and I am unable to attend the tour after I have paid?
If your circumstances change and you can no longer attend, you must notify the organising manager in writing immediately. Refunds will be subject to the Property Council’s Terms & Conditions.
Can I attend only part of the tour?
The Property Council 2020 International Study Tour is a combined package and costs cannot be divided up per tour or per day. You are more than welcome to participate in a portion; however, the full rate will be charged.
Can I make my own accommodation arrangements?
As per the Property Council 2020 Study Tour Terms & Conditions, costs include accommodation. Delegates are required to stay at the hotel included in the package. Should a delegate want to upgrade their room or make additional accommodation arrangements for a guest/spouse, this will be at the delegate’s own expense.
If hotel changes it will be to an equivalent standard.
What if I am unwell and require medical treatment whilst on tour?
We will endeavour to assist you in any and all ways possible to seek medical treatment whilst on the Property Council 2020 International Study Tour should you require it.
As per the event’s Terms & Conditions, delegates must sign a waiver to release Property Council, their partners and affiliates, of all and any responsibility for the provision of medical treatment or payment of medical services.
As per the event’s Terms & Conditions, delegates are responsible for taking out their own travel insurance which in this situation, will cover delegates should they require medical assistance whilst on the Property Council 2020 International Study Tour.
Can I bring my partner on tour?
Delegates are encouraged not to invite their partners to accompany them to Japan as due to restricted numbers they will not be able to join the program or social events.
- It is the responsibility of delegates to book and cover the costs of flights and any additional accommodation or incidental expenses (including meals) for their partners if invited to attend.
- Partners will not be included in any aspect of the program or social events unless two full study tour packages are booked
Will there be free time for sightseeing/shopping/personal dinners etc…?
Property Council aims to fully utilise your time in Japan and as such offers a full itinerary including some cultural experiences. Depending on the final itinerary, Property Council will endeavour to provide free time for shopping, sightseeing and any other activities that delegates may wish to partake in.
Can I withdraw from any activity from time to time, to enjoy free time?
Attendance to any session is at all delegates’ discretion however the Property Council encourages all delegates to attend all sessions, to appreciate the full value of the tour. Should you not wish to attend certain sessions, you must notify a Property Council staff member at your earliest convenience.
Delegates will not be eligible for a refund of part refund if they do not participate in a session(s).
Can I extend my trip before and/or after the Property Council 2020 International Study Tour?
Yes. Please book your flights accordingly.
Will this tour be proceeding in light of the Coronavirus outbreak?
The safety and well-being of our delegates is our top priority, and following the upgrading of the Australian Government’s travel advice to ‘exercise a high degree of caution’ in Japan do the heightened risk of sustained local transmission of coronavirus, we have postponed the 15-21 March 2020 study tour to 2021. If you have registered for the tour, or are interested in joining the waitlist for 2021, please contact Sophie Gazzoli on firstname.lastname@example.org, 02 9033 1930 or 0438 311 789.