PROPERTY COUNCIL STUDY TOURS

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Terms and Conditions

Tentative booking

A registration will be considered tentative until full payment is received. Full payment must be made 30 days from booking confirmation, except when within 60 days of the start of the tour (Tuesday 14 January 2020) where payment must be made immediately. The Property Council reserves the right to cancel any tentative registrations and, without further notice, reallocate the registration to other committed parties.

Confirmation of booking

All registrations are required to adhere to the schedule as detailed in this agreement. In the event of cancellation, the forfeited deposits will be applied towards payment of the cancellation fee.

Late registrations

Registrations made after Tuesday 14 January 2020 may incur additional fees due to increased hotel rates.

Tour capacity

Property Council requires a minimum number of twenty (20) delegates for the 2020 International Study Tour to proceed. If minimum numbers are not achieved, Property Council has the right to cancel the tour.

Accommodation

The 2020 International Study Tour includes seven (7) nights’ accommodation. Four (4) nights at the Keio Plaza Hotel, Tokyo and three (3) nights at the Swissotel Nankai, Osaka. Delegates must stay at the hotel selected by Property Council, however, may elect to upgrade their room. If individual delegates require a room upgrade, they must pay for their own additional accommodation expenses and incidental expenses, unless alternative arrangements are made with Property Council staff in writing. Should any delegates depart without paying for their additional accommodation and incidental expenses, the delegate’s credit card on file will be charged upon returning to Australia.

Changes to room requirements after registering may incur additional fees and will be subject to the terms and conditions of the accommodation provider.

The Property Council reserves the right to change hotels in keeping with the original standard and values.

Conditions of Attending

• Delegates MUST be a Property Council member to attend international study tours.
• Full payment must be made 30 days from booking confirmation, except when within 60 days of the start of the tour (Tuesday 14 January 2020) where payment must be made immediately.
• The Property Council of Australia reserves its right to refuse entry to or remove from the tour any person who it considers (in its sole and absolute discretion) is causing annoyance or inconvenience to delegates or attendees.
• No refund, replacement or compensation will be offered to any person refused entry or removed from the tour.
• Delegates are not permitted to distribute promotional materials at the event unless prior approval has been granted by the Property Council of Australia.
• Please note that by accepting to attend the tour you give permission to Property Council of Australia to use any event related photos or videos taken during the tour externally for marketing purposes.
• The Property Council of Australia reserves to make changes to the program at any time.

Cancellation Policy

• All registrations must be made in writing to concierge@propertycouncil.com.au.
• All registrations include a $1,000 non refundable deposit.
• Cancellations received on or before Tuesday 14 January 2020 will receive a full refund minus the deposit. 
• Cancellations received from Wednesday 15 January 2020 will receive NO REFUND.
• A replacement delegate will be accepted up until Friday 14 February 2020 for all registrations. Any fees caused due to a change in name will be at the delegate’s expense.

Transfer of registration

Upon written request, any transfers of registrations will be at the discretion of Property Council and may incur additional charges.

Personal contact details

You agree that all personal contact details provided on your registration form can be used by Property Council staff inside and outside of work hours and whilst on the 2020 International Study Tour should you need to be contacted for any reason.

Your personal contact details will not be distributed to other delegates by Property Council.

Travel insurance and visas

Delegates are responsible for arranging their own travel insurance cover for the duration of the 2020 International Study Tour. As you are not booking directly with the travel agent, please note that insurance cover offered by your credit card provider may not apply. Please consult your credit card provider accordingly and ensure that you have sufficient travel insurance cover prior to departure.

As per the Australian Government Civil Aviation Safety Authority (CASA), delegates travelling on the 2020 International Study Tour must have a minimum six-month validity left on their passport at the time of departing Australia.

Itinerary

Every effort will be made to deliver the advertised program, however, the content of the tours and days’ activities scheduled are subject to change.

Where replacement tours are required, they will be of the same quality and consistent with the intent of the 2020 International Study Tour.

Catering services

Property Council will coordinate those meals that have been included in the cost of your registration. Attendees are welcome to bring additional food and beverages with them on site tours but will be subject to the venue provider’s terms and conditions.

Special Dietary Requirements

Fourteen (14) business days’ notice is required for any special dietary requirements.

Property Council will do its best to accommodate any dietary requirements submitted after this time, however, will be subject to the terms and conditions of the food and beverage provider.

Code of Conduct and Dress Standard

All delegates are required to wear the provided Personal Protective Equipment if necessary. Property Council and site staff have the right to refuse entry to anyone not wearing appropriate clothing or shoes.

Property Council will give details of dress requirements in your tour packs provided prior to departure from Australia.

Security and conduct

Property Council upholds the principles of Responsible Service of Alcohol. Property Council reserves the right to refuse service of alcohol to persons suspected of being under the age of eighteen (18) years who cannot procure appropriate evidence to the contrary, and to any persons who show signs of intoxication. You acknowledge that Property Council has the right to remove the offending delegate/s from the activity. 

Excessive drinking will not be tolerated. Delegates may be asked to leave events if they are believed to have excessively consumed alcohol.

By attending the 2020 International Study Tour, you agree to follow any lawful instruction provided by Property Council staff, and or other provider’s staff. All delegates agree to comply with the conditions of entry to all venues, hotels, airlines, transport and other suppliers.

Property Council reserves the right to prohibit travel on the 2020 International Study Tour to persons who have not agreed to the 2020 International Study Tour’s Terms and Conditions.

If delegates witness any dangerous behaviour or conditions throughout the 2020 International Study Tour, they are asked to bring them to the attention of Property Council staff.

Personal Belongings

Equipment, laptop computers, bags or other valuables must not be left unattended. It is the responsibility of all delegates to ensure that valuables are secured during breaks or at the end of the day.

Internet and Telephone

Some hotels and venues may have free Wi-Fi available. Should delegates require additional download capacity and/or Wi-Fi that is not publicly available, this will be at the cost of the delegate.

It is recommended that delegates activate international roaming to receive calls overseas so that they can be contacted in an emergency. Please note that mobile plans do not usually cover making and receiving calls, data usage, voicemail, SMS and MMS while overseas, so extra charges may be incurred.

Weather

Attendees are encouraged to consume bottled water to avoid dehydration and dress appropriately according to weather conditions.

In the event of inclement weather or force majeure (war, revolution, act of public enemies or act of terrorism; riot, blockade, insurrection or civil commotion; strike, lockout, stoppage, ban or limitation on work, restraint of labour or other industrial dispute; act of god; epidemic or disease; fire, flood, earthquake, storm or cyclone; malicious damage, smoke or explosion; sabotage, bomb threat, or other threats of violence; act or restraint of any government or semi-governmental or other public statutory authority; judgement, ruling decisions or enforcement actions of any court or tribunal jurisdiction; breakdown of any facilities or machinery or unavailability of essential equipment, supplies or services; cessation of or interruption to water or electrical supply) or any other cause or event not reasonably within the control of Property Council which may affect the event in whole or in part, refunds will be based on the individual circumstances and venue policies.

Photography

Please note, by accepting to attend the tour you give permission to Property Council of Australia to use any event related photos or video taken during the tour externally for marketing purposes.